Casino / Mobile
These terms set out the rules that apply when you access your istanimpian2 account, make a deposit through DANA or ShopeePay, or play any title in our lobby. Read them carefully — they define your rights and our obligations, and they apply wherever access is permitted under local law.
When you open an account with us, you agree that these terms apply to every action you take on istanimpian2 — from logging in on your phone to reviewing your transaction history after a DANA deposit. Eligibility depends on your local law and the region you access from; we do not make availability claims beyond what local regulation permits. Your account is personal to you. You are responsible for keeping your login secure and for any activity that happens under your credentials. If you notice something you did not authorise, contact our support team through the live chat path shown in your account dashboard. Wallet transactions — whether you fund via DANA, ShopeePay, OVO, or GoPay — are recorded in your account history the moment the transfer clears on our end. Those records are the reference point for any dispute. We may update these terms when our services change; when we do, the revised version is posted here and takes effect for sessions started after the update date. Continuing to use your account after that date means you accept the revised terms. If a specific clause conflicts with local law in your eligible region, that clause is read down to the minimum required by law — the rest of these terms stay in force.
DANA deposits are recorded in your account history the moment the transfer clears. That record is the reference for any query — open your transaction log after funding to confirm the amount before you start a session.
ShopeePay transfers follow the same path: the amount lands in your account balance and appears in your history log. If the figure does not match what you sent, raise it with support before playing.
OVO and GoPay are available where local law and our current payment setup allow. Check the deposit screen in your account for which e-wallet options are active for your region at the time you fund.
Every deposit, stake, and withdrawal is logged against your account. You can review this record at any time after login — it is the authoritative record for all transaction queries under these terms.
These terms apply specifically to your use of the istanimpian2 platform — your account, your transactions, and the game content available in our lobby from studios including Joker, Microgaming, Spadegaming, JDB, and PG Soft. They do not extend to third-party services you connect through external links. Understanding the boundary helps you know exactly where this policy protects you.
These terms fully cover how you access your account, how credentials are managed, and what happens if access is disputed. The rules here apply from your first login and stay active for the life of your account.
Deposits and withdrawals processed through our payment screen — including DANA and ShopeePay — fall within this policy. Transaction records held in your account history are the reference point under these terms.
Game titles, lobby pages, and support content published under istanimpian2 are within scope. RTP data is shown only where the game provider exposes it in the lobby — we do not publish figures that the provider has not supplied.
External links, payment processor interfaces, and studio platforms operate under their own terms. Once you leave the istanimpian2 domain, these terms no longer apply and we have no responsibility for what those services do.
You have concrete options for managing your information and raising questions about how these terms apply to you. Your transaction history is always accessible after login — go to the account history section to review deposits, withdrawals, and game records at any time. If a detail in your profile is incorrect, you can update it through the account settings screen; fields that cannot be self-edited require a support request, and the support team will tell you what verification they need. For any question about how a specific clause affects your account, reach out through the live chat channel or the email path shown in the support section. We respond to policy queries through those same channels — there is no separate legal contact form. Requests to close an account are handled by support and take effect once identity checks are complete, in line with applicable local requirements.
Log in and open the transaction history tab to see every deposit and withdrawal against your account. These records are updated in real time and serve as the official log for any query.
Most profile fields are editable in account settings. For fields locked to our verification process, contact support with the correction you need and they will confirm the steps required.
Use live chat or the support email listed on the contact page to ask about any clause in these terms. Keep your account ID handy — it helps us pull up the right record and respond accurately.
Send a closure request through support. The team will walk you through any outstanding balance steps and confirm when the account has been fully closed, in line with local legal requirements.
For any question related to these terms — account access, transaction records, or a clause you want clarified — our support team is the right first contact. Use the live chat in your account dashboard for the quickest path, or reach us by email if you prefer a written record of the exchange.
Open your account dashboard and tap the chat icon to start a conversation with our team. This is the fastest path for account and transaction questions under these terms.
Send your query to the support email address listed on the contact page. Include your account ID and a clear description of the issue so we can locate the right record.
The dashboard is where you find your transaction history, active policy version, and current account status — all in one place after login, without needing to contact support for routine checks.
Your account data is stored and processed in line with applicable data protection requirements for eligible regions. We use session-based security to keep your login active only while you are using the platform; idle sessions time out automatically. Cookies on the site are used for session management and to remember your last lobby position — you can review cookie settings through your browser. If you want to know what data we hold on your account, or if you want to request a correction or deletion, contact our support team with your account ID. We retain transaction records for as long as required by applicable local rules; account data tied to closed accounts is handled the same way. We do not share your personal data with third parties for marketing. Studios whose game content appears in our lobby — Joker, Microgaming, Spadegaming, JDB, PG Soft — supply game content only and do not receive your account or payment data.
Sessions time out after a period of inactivity. If you share a device, log out manually after each session. For suspected unauthorised access, contact support immediately through live chat and change your password from the account settings screen.
We use cookies for session continuity and to retain your lobby position between visits. No marketing cookies from third parties are placed without your browser consent settings allowing them. Check your browser settings to manage this.
To see what personal data we hold, request a correction, or ask for deletion, send a written request through support email with your account ID. We handle these requests in line with the data rules that apply in your eligible region.
Transaction records are kept for as long as local law requires after a transaction or account closure. After the retention period, data is removed from active systems. Support can confirm the specific retention period that applies to your account.
Common questions from account holders about how these terms apply to their use of the platform, their transaction records, and their rights under this policy.
Yes. Any deposit processed through your account — including DANA and ShopeePay transfers — falls within these terms. The transaction record in your account history is the reference for any question about that deposit, and support uses that record when reviewing a query.
Contact our support team immediately through live chat. Have your account ID and the transaction details ready. We will review the record against our logs and advise on next steps. Do not start a new session until the query is resolved — it keeps the history clean for investigation.
Yes. Send a written request by email with your account ID and we will confirm what data we hold and how long we retain it. We handle data requests in line with the rules applicable in your eligible region, including any local data protection requirements.
When we revise these terms, the updated version is posted on this page. Sessions started after the update date are covered by the new version. We recommend checking this page if you have been away from your account for a while before you start a new session.
Access depends on local law and the region you are connecting from. We do not make blanket availability claims. The account registration screen and the deposit options shown there reflect what is currently available for your eligible region. If access is restricted in your area, the platform will indicate that during the login or registration flow.
Contact support through live chat or email with a closure request. The team will confirm any outstanding balance or active transaction steps, then process the closure once those are clear. You will receive confirmation when the account is fully closed, and data is retained only as long as local rules require.